Plumbing problems? Plumbing smells like sewer? When you call for emergency plumbing services, you should ask important questions before they come to your home.
How soon can you arrive?
This is the first and the most important question to ask when you call for plumbing service, especially when you need immediate plumbing help. A professional company will usually be able to assist you right away and send the right plumber once you call them.
What should I do?
It is natural to ask this question as you want your plumbing emergency to be resolved. They can give you the first steps necessary to help you with a leak or flooding that you are experiencing in your home. They can give you proper advice on whether to call the city to turn off the water in your house or if you just need to shut off the valve to a toilet or faucet before they arrive.
Do you have public liability insurance?
You have to ask them if they have insurance as this will be your protection in case there is a problem with their work or for possible damages that could occur.
What covers the warranty?
Every company should provide time for coverage of their work and material. If they are not offering coverage, better find another company that can provide you with one. These days, most professional plumbers and gas fitters provide coverage as they also want to show their clients that they deliver quality work.